Frequently Asked Questions

What will I find in my box?

Each box contains 2-4 quality items such as a book, puzzle or project. You will also receive various stationary items, paper, card stickers, paints or pens. (Items will vary each month and will be some not all described every month)

When will my box be sent?

All of our boxes are posted at the same time. On or around the 1st of the month, they're sent via Royal Mail, so it should take a couple of days to wing its way to your doorstep. To receive the current month's box, all orders must be placed by the 1st of the month. Don't worry if you placed your order after the 1st, you'll be top of the list for the next scheduled delivery.

How do I sign up?

Simply click here to sign up, and your box will be winging its way to you in no time at all.

Can I give The Kreative Kids Box as a gift?

Of course, The Kreative Kidz Box makes a fabulous gift. You can gift a once-off, bi-monthly, or quarterly subscription. Our subscriptions operate on a rolling basis, with a minimum commitment period. Check the details on the box product page for further details.

Can I pay for a few months upfront?

At the moment we only offer recurring subscriptions, with billing on a bi-monthly or quarterly schedule.

How do I change my payment card, address, or cancel my subscription?

To manage your subscription, visit this page and follow the instructions.